The acronym AA stands for Automobile Association of South Africa. The AA provides roadside assistance and vehicle legal advice. You have probably seen this logo quite a few times in your life and here is why.
The AA has the authority to accredit various types of organisations such as car dealers, autobody repair shops, vehicle maintenance providers, and much more!
The accreditation that the AA provides assists consumers to identify businesses such as autobody car dealers, autobody repair shops, and vehicle maintenance providers that are accredited and selected to be part of the AA partners, and being AA approved or assured is a highly recognised accreditation because these businesses that obtain the accreditation from the AA must comply with a range of standards and requirements that the AA have, this compliance is on an initial and continues basis.
The accreditation programme that the AA offers is called the AA Quality Approved programme (AAQA). The AA sends out their team of quality assurance specialists to look for businesses that provide services such as car dealers, autobody repair shops, and vehicle maintenance providers around South Africa that can be AA accredited and possibly become service provider partners.
The AA accreditation process includes an initial audit of these service providers by the quality assurance specialists. The audit ensure that the facility of the provider meets the standards set out by the AA to ensure that these partners can indeed be recognised as AA Quality Assured service providers, these requirements are measured in a very stern manner.
These service providers such as car dealers, autobody repair shops, and vehicle maintenance providers that are AA Quality Assured and accredited are therefore accredited to provide quality services and consumers are urged to make use of these service providers that are AA Quality Assured to ensure that the service provided is of the utmost best quality and standards.
The initial audit that the AA conducts is one of many ongoing reviews and inspections that they conduct at these accredited providers to ensure that these high quality and standards are continuously maintained and to ensure that these high quality and standard services are indeed provided to the consumers that make use of these AA Quality Assured service providers.
It is noticeably clear that service providers that are AA Quality Assured and Accredited are expected to provide high quality services and products and it is therefore immensely important that consumers find out if the service provider is AA Quality Assured before making use of their services.